🔐 Privacy Policy

At Yondelura Casino Hotels, your privacy is our top priority. We are dedicated to handling your personal information with the utmost care, ensuring it’s managed with integrity, clarity, and strict security.

📋 Information We Collect:

• Contact Information (Name, Email, Phone):
  Collected when you reserve a room, join promotions, or reach out to guest services. This helps us process your bookings, send updates, and maintain smooth communication.

• Booking Details & Guest Preferences:
  Includes your arrival and departure dates, room type, and any specific requests (e.g., late checkout, non-smoking room). We use this to deliver a customized and seamless experience.

• Payment Information (Securely Encrypted):
  Payment details are processed through encrypted channels for bookings, purchases within the resort, or casino credit. We do not store complete card data and follow all PCI-DSS compliance standards.

• Guest Feedback & Reviews:
  Voluntarily provided through emails, surveys, or reviews, this feedback helps us assess satisfaction and improve services.

🛠️ How We Use Your Information:

• To Handle Your Reservations:
  Your data helps us confirm bookings, personalize room arrangements, and support your needs during your stay.

• To Personalize Your Experience:
  Using your preferences and past visits, we tailor our services, recommend upgrades, and offer curated options to elevate your stay.

• To Send Promotions (Only With Consent):
  If you opt-in, we’ll share exclusive deals, VIP invitations, and customized offers aligned with your interests.

🔓 Your Rights Regarding Your Data:

• Access to Personal Information:
  You have the right to know what information we store about you. Reach out at any time to request this data.

• Request for Edits or Deletion:
  If your information needs updating or if you want it removed, you can request changes or deletions, following applicable legal and operational policies.